Withdrawal from the contract
As a consumer, you may withdraw from a distance contract (concluded through this website, by email or telephone) within 14 days without giving a reason. The time limit and exceptions are described in section 9 of the General Terms and Conditions.
Complete and submit the form. You immediately receive an acknowledgement with a reference number and receipt time, which you can save or print. We also send the same acknowledgement by email without delay. You may also submit the statement by email or post, using the form in section 10 of the General Terms and Conditions or in free form.